Frequently Asked Questions

We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

You don’t, we just need access to your home and the areas you’d like us to clean. Our clients provide entry to their homes in many ways, such as providing a key ahead of time, permitting neighbors to let us in, leaving a key in a lockbox at the residence, etc. When finished, we will lock up your residence and return your key to your preferred location

You may cancel your advanced scheduled house cleaning free of charge until 5PM the day before your scheduled house cleaning. Cancellations requested after 5PM the day before your scheduled house cleaning or the same day of your scheduled house cleaning may be charged a 15% short-notice cancellation fee.